Customer
Service Questions & Answers
Q: What is the
procedure to receive replacement leads?
A: Not all of our leads are deemed replaceable. Please Visit our
Lead Terms to check if your leads are replaceable. (Check the
bottom of the page you ordered your leads from.)
If your leads are deemed replaceable: Fill out a
simple form to receive replacements that is located
in your BACK OFFICE, under the SUPPORT DESK TAB.
^
back
to top
Q: What questions
are the prospects responding to with the online interview?
A:
Question 1: Phone Number 1 with Best Time
Question 2: Phone Number 2 with Best Time (if available)
Question 3: What is most important to you in selecting the right
home-business?
Question 4: How soon can you start running or will you be ready
to run your very own profitable home-business?
Question 5: What is the motivating reason for you to start and
operate a profitable home-business?
Question 6: What are you prepared to invest in the launch of your
business?
^
back
to top
Q: What questions
are asked in the Tele-verification process?
A: We first initiate
contact, by confirming they filled out an online form to receive information in
working from home...
Then we ask..
1. Are you truly interested in Earning Additional Income From
Starting Your Very Own Home Based Business ?
2. Would you like us to have a HOME-BUSINESS Professional contact you
via telephone ?
3. On a scale of 1 - 10, 1 you are not interested, and 10 you are
seriously interested, where are you on that scale ?
4. The best time to contact you is at ______ , and do you have a 2nd
contact phone #? (Confirming best time to call from interview.)
^
back
to top
Q: How do I cancel a Recurring
Lead Package ?
A: Visit the SUPPORT DESK, located in your online back office
with us.
^
back
to top
Q: What are your business
hours?
A: 11:00 am- 6:00 pm CST ( During the Summer Months, hours may
vary)
^
back
to top
Q: Is it safe
to order online?
A: Yes. We have one of the most secure online order processing
systems available. All your billing information is submitted via
a secure server, (https:// )
and your personal information is encrypted so that anyone trying
to intercept your information would not be able to decipher it.
^
back
to top
Q: What is the
exclusivity of your leads? How many times
are the leads sold?
The Exclusivity of our leads varies with each lead. All
Real Time leads are NON shared in Real Time, which makes us very
Unique, as most lead companies share Real Time leads 3-5 times
in real time. Our Proprietary Software only allows us to
sell our leads a maximum of three times over a period of 30
days. However, a majority of our leads will only be sold 1-2
times.
^
back
to top
Q: How are the
leads generated?
Please
Click Here for a
brief summary
To see a couple of our sample
capture sites,
Visit
for Auto-Responder Leads
or
Tele-Verified
and Online Survey Leads
^
back
to top
Q: Do you sell
international leads?
A: On occasion, a lead will be generated through our pages from
a country other than the United States, however, we do not market
toward people outside of the United States.
^
back
to top
Q: When will my
leads be delivered?
A: We deliver within 72 hours of ordering on all NON REAL TIME
LEADS. REAL TIME Leads take a little longer.
Please don't hesitate to call if you have not received your
leads in this time frame: call 1-800-390-2876.
^
back
to top
Q: Do you have
any higher investment opportunity leads?
A: We do not offer this any
longer, as too many prospects to not provide accurate enough info to warrant our
clients the extra investment per lead.
^
back
to top
Q: Can you sort
out specific states or area codes?
A: We have two types of area code leads, please
click here.
^
back
to top
Q: Do you have
company specific leads?
A: We do. You will have to call us and ask for your company
specifically. Call 1-800-390-2876.
^
back
to top
Q: Do you have
an affiliate program and how do I learn more about it?
A: Yes, we do have an affiliate program if you are a leader that
meets certain qualifications. However, we are not an MLM. To
learn more about our affiliate program, please fill out the
contact form - click here.
^
back
to top
Q: Are my leads
sent and my account debited automatically if I purchase a weekly,
biweekly or monthly order?
A: Yes. You may cancel anytime after your
second order, by visiting the SUPPORT DESK, located in your online back
office.
^
back
to top
